1. Overview
This Privacy Policy explains how Goodbite Inc. collects, uses, discloses, and protects personal information when you use our Platform.
2. Information We Collect
We collect information you provide directly, including name, email address, mobile phone number, payment information, and order details. We also collect technical data such as IP address, device information, and usage data through cookies and analytics tools.
3. Use of Information
We use your information to:
- Provide and operate the Platform
- Process orders and payments
- Authenticate users and secure accounts
- Communicate transactional information
- Prevent fraud and abuse
- Improve our services
4. SMS and Text Messaging
If you provide your mobile phone number, Goodbite Inc. may send you SMS messages for transactional and authentication purposes, such as one-time verification codes. These messages are sent only in response to user‑initiated actions. Message frequency is limited to the authentication request. You may opt out at any time by replying STOP.
5. Cookies and Analytics
We use cookies and third‑party analytics tools, including Google Analytics, to understand usage patterns and improve the Platform. You may control cookies through your browser settings.
6. Sharing of Information
We may share information with:
- Vendors and delivery partners to fulfill orders
- Payment processors and fraud prevention services
- Service providers acting on our behalf
We do not sell personal data. SMS consent is not shared with third parties for marketing purposes.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
8. Data Retention
We retain personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes.
9. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us. Subject to applicable law, you may also object to certain processing activities.
10. Children's Privacy
The Platform is not intended for individuals under the age of 13, and we do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of the updated policy.
12. Contact Us
For privacy questions, contact privacy@goodbite.com.